Thanks for purchasing our products at Purplova.com.
You can return the product only if its arrived damaged, rotten or contaminated in any way, please contact us right away and we will be happy to send a free replacement or refund the full amount of damaged items.
If you want a new replacement the shipping will charge on you .
You have to inform us within three days from the date you receiving the damaged order by this Email : firstname.lastname@example.org
If anything is unclear or you have more questions feel free to contact our customer support team by this Email : email@example.com